Pousada Mosteiro Do Crato - Monument Hotel And A Small Luxury Hotel Of The World

About POUSADA MOSTEIRO DO CRATO - MONUMENT HOTEL AND A SMALL LUXURY HOTEL OF THE WORLD, Crato - presentation of hotel, facilities and services offered

This historic hotel is surrounded by beautiful gardens and lies in the town of Crato. The town centre is 2.5 km away and features a number of sights, including a castle and a monastery. Portalegre is 21 km away and Estremoz is 60 km away. The airports of Portela and Faro are 216 km and 402 km from the accommodation respectively.<br />
Facilities<br />
The hotel features 24 accommodation units. A lift provides easy access to the upper floors. Amenities include a safe. Internet access and wireless internet access are available in the public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a café and a bar. A garden is among the features contributing to a pleasant stay. A playroom is also among the amenities at the hotel. Guests travelling in their own vehicles can make use of the available parking spaces. Other services include a laundry.<br />
Rooms<br />
All rooms feature air conditioning and a bathroom. Most accommodation units additionally feature a terrace. A safe, a minibar and a desk also feature. Convenient features include a telephone and a TV. In each of the bathrooms, guests will find a shower, a bathtub, a hairdryer and bathrobes.<br />
Sports/Entertainment<br />
The hotel offers an outdoor pool and a children&#039;s pool. A terrace, a sun terrace, sun loungers and parasols are available. Active guests can choose from a variety of leisure options, including tennis, golf, horse riding, table tennis and pool/billiards. In addition, fishing is offered by third-party operators. <br />
Meals<br />
Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, B &amp;amp; B and half board.<br />
Payment<br />
The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.<br />
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BEFORE ARRIVING AT PESTANA GROUP HOTELS<br />
Before each stay, guests will receive an email from Pestana Hotel Group with<br />
the main health and safety measures put in place in the context of the<br />
COVID-19 pandemic.<br />
For further information, guests are advised to visit our communication<br />
channels: pestanagroup.com, pestana.com and the Pestana App.<br />
ONLINE CHECK-IN (IF APPLICABLE)<br />
• We recommend guests register their data in advance on pestana.com or<br />
through the Pestana App as part of the online check-in process, thus avoiding<br />
prolonged unnecessary contact at the lobby and front desk areas.<br />
DURING YOUR STAY AT THE PESTANA HOTEL GROUP<br />
RECEPTION<br />
• We recommend using credit/debit cards or other electronic paying methods<br />
for all in-house consumptions, as this will also simplify the “Express<br />
Check-out” process.<br />
• We have modified the check-in and check-out times, to 4PM and 11AM<br />
respectively, allowing for the new heightened cleaning and disinfection<br />
procedures.<br />
• All room keys will be disinfected, as well as guest’s luggage carried to the<br />
rooms by our hotel’s staff.<br />
GUEST ROOMS<br />
• Stationary and other items in the guest rooms have been reduced to a<br />
minimum, avoiding multiple handling.<br />
• Guests will be informed of rooms’ housekeeping protocols on arrival. Service<br />
frequency may be reduced upon request.<br />
• A personal protection kit, with a face mask, disposable gloves and hand sanitizer, will be available in the guest room upon arrival.<br />
• Pestana App’s features have been extended. For instance, guests may now<br />
order Room Service or ask for assistance through their smart phone and it<br />
also enables access to a wide range of press titles, in partnership with Press<br />
Reader.<br />
BARS AND RESTAURANTS<br />
• Service procedures have been reviewed as to limit self-service buffets and<br />
offer alternative formats depending on the hotel, such as grab &amp;amp; go, take-out,<br />
à la carte and serviced food stations.<br />
• Table booking is now mandatory, allowing to comply with current capacity<br />
restrictions. Reservations may be made through the Pestana App.<br />
• Restaurant and bar menus are available on the Pestana App and on dedicated<br />
screens. Single-use paper menus are available as needed.<br />
BEACHES, SWIMMING POOLS AND OTHER ACTIVITIES<br />
• Outdoor pools remain open with restrictions, following health and safety<br />
measures issued by local authorities.<br />
• At our beach resorts, guests may book a sunbed on the hotel&#039;s beach<br />
concession area. In advance In order to secure its availability, guests are<br />
required to book in advance (subject to capacity).<br />
• We temporarily closed playgrounds, kid&#039;s clubs, gyms, spas and indoor<br />
swimming pools. These restrictions may be gradually lifted as local situations<br />
evolve.<br />
• We are reviewing all activities as to comply with the maximum capacity of<br />
each area. Whenever possible, activities will be held outdoors and avoiding<br />
shared equipment.<br />
• All equipment will be disinfected following each use.<br />
3<br />
HYGIENE AND SAFETY COMMITMENT - PESTANA HOTEL GROUP<br />
BEFORE ARRIVING AT PESTANA GROUP HOTELS<br />
Before each stay, guests will receive an email from Pestana Hotel Group with<br />
the main health and safety measures put in place in the context of the<br />
COVID-19 pandemic.<br />
For further information, guests are advised to visit our communication<br />
channels: pestanagroup.com, pestana.com and the Pestana App.<br />
ONLINE CHECK-IN (IF APPLICABLE)<br />
• We recommend guests register their data in advance on pestana.com or<br />
through the Pestana App as part of the online check-in process, thus avoiding<br />
prolonged unnecessary contact at the lobby and front desk areas.<br />
DURING YOUR STAY AT THE PESTANA HOTEL GROUP<br />
RECEPTION<br />
• We recommend using credit/debit cards or other electronic paying methods<br />
for all in-house consumptions, as this will also simplify the “Express<br />
Check-out” process.<br />
• We have modified the check-in and check-out times, to 4PM and 11AM<br />
respectively, allowing for the new heightened cleaning and disinfection<br />
procedures.<br />
• All room keys will be disinfected, as well as guest’s luggage carried to the<br />
rooms by our hotel’s staff.<br />
GUEST ROOMS<br />
• Stationary and other items in the guest rooms have been reduced to a<br />
minimum, avoiding multiple handling.<br />
• Guests will be informed of rooms’ housekeeping protocols on arrival. Service<br />
frequency may be reduced upon request.<br />
• A personal protection kit, with a face mask, disposable gloves and hand sanitizer, will be available in the guest room upon arrival.<br />
• Pestana App’s features have been extended. For instance, guests may now<br />
order Room Service or ask for assistance through their smart phone and it<br />
also enables access to a wide range of press titles, in partnership with Press<br />
Reader.<br />
BARS AND RESTAURANTS<br />
• Service procedures have been reviewed as to limit self-service buffets and<br />
offer alternative formats depending on the hotel, such as grab &amp;amp; go, take-out,<br />
à la carte and serviced food stations.<br />
• Table booking is now mandatory, allowing to comply with current capacity<br />
restrictions. Reservations may be made through the Pestana App.<br />
• Restaurant and bar menus are available on the Pestana App and on dedicated<br />
screens. Single-use paper menus are available as needed.<br />
BEACHES, SWIMMING POOLS AND OTHER ACTIVITIES<br />
• Outdoor pools remain open with restrictions, following health and safety<br />
measures issued by local authorities.<br />
• At our beach resorts, guests may book a sunbed on the hotel&#039;s beach<br />
concession area. In advance In order to secure its availability, guests are<br />
required to book in advance (subject to capacity).<br />
• We temporarily closed playgrounds, kid&#039;s clubs, gyms, spas and indoor<br />
swimming pools. These restrictions may be gradually lifted as local situations<br />
evolve.<br />
• We are reviewing all activities as to comply with the maximum capacity of<br />
each area. Whenever possible, activities will be held outdoors and avoiding<br />
shared equipment.<br />
• All equipment will be disinfected following each use.

The POUSADA MOSTEIRO DO CRATO - MONUMENT HOTEL is a Child Friendly, Tourist hotel. The nightlife/restaurants are located in the hotel.


Facilitati: Kids Pool, Meeting Rooms, Business Centre, Laundry Service, Room service-limited hours, Safety Deposit Box, Wheelchair Access, Elevators, Multilingual Staff, Bar, Arcade / Game Room, High Speed Internet, Conference Rooms, Swimming Pool- Outdoor, Tennis Courts, AV Equipment available, Video Conference, Restaurant, Air Conditioning